Shipping, Return & Refund Policies

Shipping


We ship Australia-wide using Australia Post, Sendle or other private couriers  Any delays due to weather and postal carriers is out of our control. A tracking number from the contracted courier service will be forwarded to you via email as soon as your items are shipped. Please check your order status using this number prior to contacting us if you are concerned about the whereabouts of your delivery. 

Items will be shipped within 3-5 business days ( excluding public holidays) unless you are notified otherwise. If you are ordering out of stock items, an ETA will be sent by email or text.

For orders below $150, postage is a flat rate $15 (Unless stating otherwise), orders above $150 are shipped free up to the shipping cost of $40, customers will be notified if cost is above the $40. 

Return/Refunds Policy

Although we take great care with your order and packaging they are not insured and we hold no legal responsibility if they get lost or damaged once they have been dispatched. If you have any concerns about the condition of your items when they arrive to you, please contact us immediately We may request images of the damage, so we can assess  

No returns for change of mind so please choose carefully, exchange may be applicable in some cases

A refund or a replacement will be issued only when the goods are proven to be faulty. You will be refunded the full cost of the items to be returned, less any postage costs.

Returns must be in unused condition, original packaging and suitable for re-sale. (Any damage to packaging will void your exchange, please ensure great care when preparing them for return.)

 As a small business we pride ourselves in our ability to provide you with  uncomparable customer service.


Payments
We accept Mastercard, VISA, Afterpay and Paypal.